Industrial Supplies FAQs — ESD, Torque & Cleanroom Singapore

About Phil Industries

When was Phil Industries founded?

Phil Industries Pte Ltd was founded in 2009 in Singapore. We have been trading continuously for over 15 years as an industrial supplies distributor serving the electronics, semiconductor, and manufacturing sectors.

Where are you located?

We are based in Singapore. Our team visits customer sites across Tuas, Jurong, Woodlands, Changi, and Seletar. For enquiries, you can reach us by phone, email, or WhatsApp — see our Contact Us page for details.

What brands does Phil Industries distribute?

We are the authorised Singapore distributor for Mountz torque tools, Polyco Healthline gloves and PPE, Bimos cleanroom and ergonomic chairs, Atrix industrial HEPA vacuum systems, Pöppelmann plastic caps and plugs, and TOK rotary dampers. We also stock a wide range of ESDpro products for static control and cleanroom use.

Products & Services

What types of products do you supply?

We supply ESD-control products (wrist straps, mats, garments, packaging), cleanroom consumables (wipers, gloves, swabs, sticky mats, sticky rollers), torque-control tools (Mountz screwdrivers, wrenches, analysers), industrial PPE (gloves, safety footwear, eye protection), cleanroom furniture and ergonomic seating, industrial vacuums, plastic caps and plugs, and rotary dampers for motion control.

Do you offer torque tool calibration services?

Yes. Our calibration lab services Mountz torque tools and other precision fastening equipment following ISO 6789 procedures. Calibration certificates are issued and traceable to national standards. Contact us to arrange a calibration or collection.

Can you source products not listed on your website?

Yes — if you have a requirement not covered by our standard catalogue, contact our technical team. We regularly source specialist items directly from manufacturers and can advise on compliant alternatives where direct sourcing is not feasible.

Ordering & Delivery

How do I get a quote?

Email us at philindustries@gmail.com, WhatsApp +65 9853 9030, or call +65 6555 1745. Send us your part number, quantity, and delivery timeline and we will respond within one working day. For urgent requirements, WhatsApp is the fastest channel.

What is your minimum order quantity?

There is no fixed minimum order quantity for most products. Some items are sold per unit and others per pack or box. Where a minimum applies, we will advise at quotation stage. We are happy to supply small quantities for trials and evaluation.

Do you deliver outside Singapore?

Yes. We ship to Malaysia, Vietnam, Thailand, the Philippines, Indonesia, and other Southeast Asian destinations. Standard Singapore orders are same-day or next-day for in-stock items. Regional export lead times are typically 2–7 working days depending on incoterm and destination.

What are your payment terms?

We accept bank transfer (TT), cheque, and PayNow for Singapore customers. Payment terms for established accounts are discussed at the time of account opening. New customers generally pay proforma invoice before dispatch. Contact us to discuss terms suitable for your procurement process.

Compliance & Standards

Which standards do your products comply with?

Our products cover a range of international standards including IEC 61340-5-1 and ANSI/ESD S20.20 (ESD control), ISO 14644-1 (cleanroom), ISO 6789 (torque tools), EN ISO 20345 (safety footwear), and ISO 13485 and AS9100 (medical and aerospace supply chain quality). We can provide compliance documentation at quotation stage.

Can you support bizSAFE and EnterpriseSG grant requirements?

Yes. We work with bizSAFE Level 3 procurement requirements and can provide the relevant product documentation and supplier declarations. We also have experience supporting customers applying for EnterpriseSG productivity and capability grants — ask our team for details.

Do you support ISO 9001 or audit-driven procurement?

Yes. We maintain audit-ready product records including datasheets, certificates of conformity, and calibration certificates where applicable. Our internal quality processes are aligned with ISO 9001 principles. Documentation can be provided with each order on request.