FAQs

1. What does Phil Industries sell?

pH1l_admin2025-04-17T10:26:07+08:00Phil Industries sells a broad range of industrial products like Mountz Torque Tools, Polyco Healthline Gloves, cleanroom and lab chairs, magnifying lamps, microscopes, vision and lighting systems, cleanroom furniture, and ESD (Electrostatic Discharge) products.

2. How do I request a quote for a product?

pH1l_admin2025-04-17T10:29:51+08:00You may request a quote by visiting our "Contact Us" page and filling out the inquiry form. Or, you may directly call us at +65 6555 1745.

5. Can I have a product demonstration before buying?

pH1l_admin2025-04-17T10:24:05+08:00Yes, we can arrange product demonstrations on request. Please contact our sales team to reserve a demonstration.​

4. Are your products industry-standard compliant?

pH1l_admin2025-04-17T10:24:20+08:00Yes. All of our products are in accordance with relevant industry standards and certifications to ensure quality and safety.​

3. Do you provide installation services for your products?

pH1l_admin2025-04-17T10:24:37+08:00Yes, we offer installation services to make sure that our products are installed correctly and run at their best in your facility.​

6. What is your return policy?

pH1l_admin2025-04-17T10:32:49+08:00Our return policy has a return facility in a time period, provided the products are in original condition. To see detailed information, please visit our Terms & Conditions page.

7. Do you offer warranty on your products?

pH1l_admin2025-04-17T10:23:05+08:00Yes, we offer warranty on our products. The warranty duration and terms vary from product to product. Please see the product manual or contact us for warranty information.

8. How can I learn about new products and promotions?

pH1l_admin2025-04-17T10:22:48+08:00You can stay up to date about our new products and promotions by subscribing to our newsletter or connecting with us through our social media pages.

9. Does Phil Industries provide technical advice or on-site visits?

pH1l_admin2025-04-17T10:22:38+08:00Yes, we conduct on-site and off-site technical consultations to help your requirements. Our professional experts are available at your doorstep to analyze your requirements, recommend suitable products, and aid in troubleshooting and installation to ensure maximum performance. To schedule a consultation, please call our sales department directly.

10. Can I request product samples before making a purchase?

pH1l_admin2025-04-17T10:22:28+08:00Yes, samples can be arranged for selected products to help you evaluate suitability before purchase. Sample availability depends on the product type and quantity required. Please get in touch with our team to discuss your sampling needs and we’ll be happy to assist.